Epson Launches Compact Thermal Receipt Printer Catered For Modern Self-Service Retail Applications

Epson, ASEAN’s No. 1 Point-of-Sale (POS) receipt printer vendor for 12 years running, extends its product line-up with the latest EU-m30 – a compact thermal receipt printer designed for effortless kiosk integration and serviceability. As countries around the world adapt to contactless options for food and beverage, retail, entertainment and government services, the EU-m30 is tailored to address the rise in demand for self-ordering and self-checkout ordering systems. With integrated features including an easy mounting kit, multiple language support and universal UL and TÜV certification, service providers can ensure a seamless customer experience with the EU-m30.

As a Kiosk printer for self-service terminals, the EU-m30 is built for embedded use. Featuring a space saving design combined with front facing controls and mounting brackets, the printer is easy to install without having to worry about paper jams; a common issue faced due to misalignment of printer position caused by accidental knocks. This makes it suitable for a wide variety of kiosk applications, including self-serve restaurants, cinema ticketing, contactless grocery shopping, queue number generators and many more.

Furthermore, with the universal UL & TÜV certification, the EU-m30 provides ease of international importation and exportation – this means kiosk vendors can save precious time and resources from applying for such certifications and figuring out local regulations.

Multiple language support also allows for easy code-switching and a variety of languages to be printed in a single receipt. All it takes is a simple switch of language settings on the EU-m30, without the need for additional configuration nor image printing processes. This brings a multitude of benefits to ensure high-speed performance and optimal cost efficiency in a single compact printing solution. Furthermore, compared to managing multiple stock-keeping units (SKU) with only specific languages supported, customers are only required to manage one SKU to print various languages with the EU-m30. This goes a long way in streamlining inventory management, which is an important consideration for businesses with scalable needs.

On the operational front, the EU-m30 is configured for fuss-free management that maximizes system uptime. A reliable mid-range performer with USB and serial connectivity, 150 km printhead life and 1.5 million cut auto cutter life, this POS printer has one of the fastest print speeds in its category at up to 250mm/sec. Thanks to the all-new and prominently illuminated LED indicator, the EU-m30 enables early detection of error statuses for swift resolutions in the field, minimizing terminal downtime.

Optional accessories such as the bezel improves paper path alignment, which aids in preventing jams in a kiosk environment. The EU-m30 also comes with bundled accessories for added security measures to prevent unauthorized printer access. Kiosk vendors can now feel confident knowing the EU-m30 is securely installed with features like additional lever, paper feed and power switch covers to avoid accidental contact or user tampering.

“The Epson EU-m30 offers a myriad of new features that are specifically engineered to help retailers and service providers pivot to fuss-free contactless solutions. As our modern environment gives rise to the new hygiene-conscious consumer, we are proud to launch a timely printing innovation that is easily serviceable for embedded, durable usage while maximizing system uptime for overall cost-effectiveness.” said Dickson Lee, Senior Manager, Commercial & Industrial Department, Epson Malaysia.

Available in two colours, Epson Ultra White and Epson Black, the new Epson EU-m30 POS printer will be available for sale in the region starting today. Visit Epson website at or contact your nearest Epson Authorised Dealer store for more information.


30 June 2022

Author: Terry KS

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