Asia Pacific And Japan Financial Services Organizations In Hit By Ransomware Face More Than US$2.62 Million In Recovery Costs, Sophos Survey Shows

Sophos, a global leader in next-generation cybersecurity, today announced findings from its survey report, “The State of Ransomware in Financial Services 2021,” that show how mid-sized financial services organizations in Asia Pacific and Japan (APJ) spent more US$2.62 million on average recovering from a ransomware attack. This figure exceeds the global cross-sector average of US$1.85 million even though the results also show the financial sector is among the most resilient against ransomware. The survey studied the extent and impact of ransomware attacks during 2020.

Other findings include:

  • 35% of the financial services organizations surveyed in in APJ were hit by ransomware in 2020
  • 69% of the organizations impacted said the attackers succeeded in encrypting their data

Financial services are among the most highly regulated industries in the world. Organizations must adhere to myriad regulations, including SOX, GDPR, and PCI DSS, that include pricey penalties for non-compliance and data breaches. Many of these organizations are also required to prepare business continuity and disaster recovery plans to minimize any potential damage from data breaches or operational disruptions stemming from a cyberattack.

“Strict guidelines in the financial services sector encourage strong defenses,” said John Shier, senior security advisor, Sophos. “Unfortunately, they also mean that a direct hit with ransomware is likely to be very costly for targeted organizations. If you add up the price of regulatory fines, rebuilding IT systems and stabilizing brand reputation, especially if customer data is lost, you can see why the survey found that recovery costs for mid-sized financial services organizations in APJ hit by ransomware in 2020 were in excess of $2.62 million.

“Two other slightly worrying data points are the fact that a small, but significant, 8% of financial services organizations globally experienced what are known as ‘extortion’ attacks, where data is not encrypted, but stolen and victims are threatened with the online publication of their data unless they pay the ransom. Backups cannot protect against this risk, so financial services organizations should not rely on them as an anti-extortion defense. Further, 11% of the financial organizations surveyed globally believe they won’t get hit because they are ‘not a target.’ This is a dangerous perception because anyone can be a target. The best approach is to assume you will be a target and to build your defenses accordingly.”

Of the APJ financial services organizations that believe they’ll be hit by ransomware in the future, 54% said this is because attacks are now so sophisticated they have become harder to stop. Thirty-five percent feel they’ll become a target because other organizations in their industry have already been targeted with ransomware. Fifty-one percent believe that since ransomware is so prevalent, it is inevitable they’ll get hit by the cybercrime.

“The financial sector has too much at stake to not set up an indepth defensive plan to protect, dectect and block cyberattackers,” said Shier. “While they should continue to invest in backups and their disaster recovery efforts to minimize the impact of an attack, they should also look to extend their anti-ransomware defenses by combining technology with human-led threat hunting to neutralize today’s advanced human-led cyberattacks.”

The “Sate of Ransomware in Financial Services 2021” report is available on

The State of Ransomware in Financial Services 2021 survey polled 5,400 IT decision makers, including 550 in financial services organizations, in 30 countries across Europe, the Americas, Asia-Pacific and Central Asia, the Middle East, and Africa.

21 September 2021

Author: Terry KS

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