Innovative Tech to Unburden Contact Center Employees in Malaysia
Aug26

Innovative Tech to Unburden Contact Center Employees in Malaysia

Covid-19 has driven the acceleration of digital transformation, with companies moving business processes towards a smarter and data-driven future. Artificial Intelligence (AI) and Machine Learning (ML) play a big part, allowing organisations to streamline and automate essential functions and improve efficiency. Malaysia’s digital economy is expected to contribute 22.6% of its GDP by 2025; it has prioritized expanding the adoption of...

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Dato Pandelela Rinong Unveils  One-Of-Its-Kind ‘P.Zero1’ NFT Collectable
Aug26

Dato Pandelela Rinong Unveils One-Of-Its-Kind ‘P.Zero1’ NFT Collectable

National athlete Dato Pandelela Rinong announces her exclusive NFT collectable ‘P.Zero1’ through her management company, Knight Communications in partnership with Prime Sports NFT – an NFT division under Prime Sports International (PSI). Starting today until 31st August, the NFT is available for auction via the digital NFT market, OpenSea. Fans will have the opportunity to bid to become the sole owner of the NFT which unlocks a...

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GHL Partners Ablr to Expand Digital Payment Services
Aug26

GHL Partners Ablr to Expand Digital Payment Services

As part of its continued efforts in leading the region’s cashless revolution, ASEAN’s payment solutions provider, GHL Systems Berhad (GHL) has joined hands with Buy Now Pay Later (BNPL) player, Ablr, to offer enhanced payment solutions to the growing number of GHL merchants and consumers, providing even greater choice and flexibility when paying for goods and services. By leveraging on Ablr’s white label proprietary platform, GHL will...

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Asian Consumers Optimistic About The Future Over the Next 12 Months
Aug11

Asian Consumers Optimistic About The Future Over the Next 12 Months

GfK’s Consumer Trend Study 2022 report studied the issues that concerned consumers in Southeast Asia, India and Taiwan. These matters will be discussed at the “GfK Insight Summit 2022: Winning the new consumerism in APAC” to be held on August 18, 2022. In the post COVID-19 era, understanding the forces that impact consumer attitudes and decisions and its effect on businesses is essential as the forces of supply chain challenges,...

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How to React When You Found Out Your Data is Compromised
Aug11

How to React When You Found Out Your Data is Compromised

As we increase our reliance on online shopping, e-commerce companies and online payment service providers will continue to be a prime target for hackers as they often contain a wealth of customer’s data. The key takeaway from this recent incident is that cybercriminals do not look at auspicious timings before acting – the moment they detect any vulnerabilities in your system, they will take immediate action to exploit it. With a...

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No More Ransom Helped More Than 1.5 Million People Decrypt Their Devices
Aug11

No More Ransom Helped More Than 1.5 Million People Decrypt Their Devices

No More Ransom, the initiative launched to help victims of ransomware decrypt their files, celebrates its six-year anniversary today. Since the launch, it has grown from four partners to 188 and has contributed 136 decryption tools covering 165 ransomware families. In doing so, it has helped more than 1.5 million people decrypt their devices all over the world – with the project available in 37 languages. In Southeast Asia (SEA), the...

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Hive, LockBit and BlackCat Ransomware Gangs Consecutively Attack the Same Network, Sophos Reports
Aug11

Hive, LockBit and BlackCat Ransomware Gangs Consecutively Attack the Same Network, Sophos Reports

Sophos, a global leader in next-generation cybersecurity, today announced in the Sophos X-Ops Active Adversary whitepaper, “Multiple Attackers: A Clear and Present Danger,” that Hive, LockBit and BlackCat, three prominent ransomware gangs, consecutively attacked the same network. The first two attacks took place within two hours, and the third attack took place two weeks later. Each ransomware gang left its own ransom demand, and some...

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Crypto-Collapse And Rising Smart Attacks: Kaspersky Reports On DDOS In Q2
Aug11

Crypto-Collapse And Rising Smart Attacks: Kaspersky Reports On DDOS In Q2

During Q2 2022, Distributed Denial of Service (DDoS) attacks reached a new level as the share of smart attacks and average duration saw steep increases. Compared to the previous year, the average duration of a DDoS attack rose 100 times, reaching 3,000 minutes. The share of smart attacks almost broke the four-year record, accounting for nearly 50% of the total. Experts also expect an increase in overall DDoS activity, especially with...

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How to Choose A Right Payment Gateway
Aug04

How to Choose A Right Payment Gateway

What is a payment gateway? A Payment Gateway is the middle party between your online store and the acquiring bank or acquirer that receives payments from your customers. In other words, once a customer enters their payment details on your website, the payment gateway is responsible for sending payment data securely (using encryption) to the Acquirer to seek payment authorization. Once the payment is authorized, online store will be...

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Majority of Business Execs In SEA Anticipate Data Theft, APT, and Ransomware Attacks
Aug02

Majority of Business Execs In SEA Anticipate Data Theft, APT, and Ransomware Attacks

With the many news reports highlighting the damages of cyberattacks against businesses and countries as a whole, Kaspersky’s fresh study revealed the heightened awareness of business executives in Southeast Asia (SEA) about the sophisticated risks online. Data theft, alongside Advanced Persistent Threat (APT) attacks and ransomware infections, are the highest on their list of concerns. The study titled “How business executives...

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