YesHello Pioneers SME Empowerment with Launch of Training & Development Arm: A Digital Revolution Unveiled

YesHello, a leader in chat-based sales solutions for SMEs, announces the launch of its Training & Development arm, led by founder Carliff Rizal Carleel. The division aims to empower SMEs in the digital era through HRD Corp certified programs and innovative training solutions, following YesHello’s successful participation in the Global Accelerator Programme (GAP) by MRANTI, resulting in a significant follow-on investment.


27 December 2023 – YesHello, a distinguished leader in chat-based sales solutions, proudly announces the launch of its Training & Development arm, signaling a strategic move to enhance its commitment to empowering Small and Medium Enterprises (SMEs) in the rapidly evolving digital landscape. This visionary expansion, under the esteemed leadership of founder Carliff Rizal Carleel, marks a pivotal moment in YesHello’s journey.

Founder Carliff Rizal Carleel, a trailblazer in training and technological innovation, brings a wealth of experience to this new venture. From pioneering innovation and leadership as a Master Trainer and Regional Quality Control Manager for the Malaysian National Service to co-founding BAYU PLT in 2006, Carliff has consistently demonstrated a passion for transformative education.

The Training & Development division, under Carliff’s guidance, is set to revolutionize the SME sector with groundbreaking initiatives. As an HRD Corp Certified Training Provider, YesHello is dedicated to equipping businesses with the essential skills and knowledge required to thrive in the digital age.

Innovative Initiatives for SMEs include fully subsidized Monthly Collaboration Virtual Masterclasses, conducted in collaboration with HRD Corp. These masterclasses aim to provide SMEs with essential tools and insights, ensuring they stay ahead in the competitive digital business landscape. Furthermore, YesHello’s Customized Training Solutions, tailored to individual business needs, leverage the company’s expertise in chat-based solutions and digital transformation. Key programs include SME Digital Sales Process Automation and SME Digitalization in Customer Service.

A notable aspect of YesHello’s growth journey is its participation in the Global Accelerator Programme (GAP) by MRANTI. This prestigious 3-month program, designed for both local and international companies, focuses on nurturing technological assessment and adoption, making companies future-proof and investment-ready. YesHello’s engagement in GAP has yielded substantial benefits, including mentorship and education, networking opportunities, access to resources, demo days and exposure, intensive support, and follow-on funding opportunities.

Businesses globally are invited to join YesHello’s transformative journey. By participating in upcoming masterclasses and training programs, SMEs can unlock their potential and chart a course for success in the digital age. Interested parties are encouraged to sign up through the provided Google Form, marking the beginning of an exciting new chapter with YesHello.

With the launch of its Training & Development arm, YesHello is not merely offering a service; it’s providing a roadmap for businesses to excel in the digital era. Led by the experienced and visionary Carliff Rizal Carleel, YesHello is set to become a beacon of knowledge and innovation, guiding SMEs towards a future of growth and success. Join YesHello in this groundbreaking initiative and be part of the digital revolution. – ref: MalaysiaKini

Author: Terry KS

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