Sophos Earns Customers’ Choice Accolade Across Multiple Cybersecurity Categories in Gartner’s Peer Insights Report

Sophos has received recognition as a Customers’ Choice in multiple cybersecurity categories, including EPP, MDR, network firewalls, and mobile threat defense, in Gartner’s Peer Insights Voice of the Customer report. With an exceptional customer rating of 4.8 out of 5 and exclusive recognition across various industry segments, Sophos continues to demonstrate its commitment to delivering superior cybersecurity solutions.


28 September 2023 – In a recent announcement, global cybersecurity leader Sophos has once again cemented its position as a Customers’ Choice in Gartner’s Peer Insights™ Voice of the Customer for Endpoint Protection Platforms (EPP). This recognition extends to various cybersecurity segments, including EPP, managed detection and response (MDR), network firewalls, and mobile threat defense. An outstanding achievement for Sophos is its exclusive status as the sole vendor acknowledged across all industry sectors evaluated in the EPP report, including Education, Finance, Healthcare, Manufacturing, and Services. This accomplishment is underscored by an exceptional customer rating of 4.8 out of 5, derived from 451 verified customer reviews as of June 2023.

Sophos has also emerged as the sole recipient of the Customers’ Choice distinction within the Education market category. This accolade reflects the company’s relentless commitment to innovation in cybersecurity, a sentiment echoed by Raja Patel, Senior Vice President of Products and Managed Services at Sophos. Patel emphasized the critical importance of robust endpoint protection in safeguarding against modern cyber adversaries, who exploit security vulnerabilities like unpatched software and compromised credentials. Sophos Intercept X, the company’s flagship product, is at the forefront of this mission, offering multi-layered defenses that automatically respond to threats and boasting comprehensive anti-exploit capabilities.

Customer testimonials from the Gartner report paint a picture of high satisfaction with Sophos Intercept X. Infrastructure managers and IT professionals across various industries lauded its performance, ease of use, and its ability to detect and neutralize risks effectively. One senior IT administrator highlighted how Sophos Intercept X had successfully secured their organization against significant incidents.

An industry-first feature introduced in 2023 is Sophos’ Adaptive Attack Protection, which provides an automated escalation of endpoint security in response to detected hands-on-keyboard attacks. This dynamic capability adjusts threat protections in real-time, halting ongoing attacks and providing valuable additional response time for defenders. Sophos Intercept X seamlessly integrates into the Sophos Adaptive Cybersecurity Ecosystem, which unifies Sophos’ portfolio of products, services, and threat intelligence for synchronized detection, protection, and response. The platform is easily managed through the cloud-native Sophos Central, alongside other solutions.

This year’s recognition in the Gartner Peer Insights report follows Sophos’ longstanding leadership in the 2022 Gartner Magic Quadrant for Endpoint Protection Platforms (EPP), a distinction they have earned for the 13th consecutive time. The company’s dedication to delivering superior cybersecurity solutions continues to garner accolades and reinforce its position as a trusted industry leader.

Author: Terry KS

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