Terry KS Keeper Security has launched a native workflow integration for ServiceNow, enabling enterprise security teams to manage privileged access requests, credential storage, and vault operations directly within their existing IT workflows. The integration removes the need for manual processes and standalone tools, embedding zero-trust access controls into the platforms where IT teams already work.
SINGAPORE, 25 MAY 2026 – Keeper Security, the provider behind one of the industry’s leading zero-trust and zero-knowledge identity security and Privileged Access Management platforms, has announced the availability of its Keeper Security Workflow application for ServiceNow, now live on the ServiceNow Store.
The integration addresses a persistent pain point for enterprise security teams: the friction and compliance gaps that arise when privileged access management sits outside of established IT workflows. As enterprise environments grow in complexity, the demand for controlled, auditable access to sensitive credentials has intensified, yet manual request-and-approval processes continue to introduce delays, inconsistencies, and potential enforcement failures. By embedding Keeper’s privileged access controls natively into ServiceNow’s IntegrationHub, Flow Designer, and Service Catalog portal, the new application brings vault operations directly into the platforms where IT and security teams already spend most of their time.
The integration delivers a comprehensive suite of governed vault capabilities without requiring any custom code. Through the ServiceNow Service Catalog, end users can request access to specific Keeper Vault records or folders, with requests automatically routed to designated approval groups and a full audit trail maintained throughout. Endpoint Privilege Management approvals are also handled within the platform, where EPM requests from endpoint devices generate Security Incident Response tickets that administrators can approve or deny directly in ServiceNow.
Beyond access management, the integration supports secure record creation, allowing administrators and fulfilment teams to store new credentials — including database credentials, SSH keys, login records, server credentials, software licences, secure notes, and membership records — directly in the Keeper Vault from within ServiceNow. Security teams can also search vault records and folders by name or unique identifier from the ServiceNow task interface, and administrators can generate time-limited, one-time record shares for users without granting permanent vault access.
Underpinning the integration is the Keeper Commander Command-Line Interface running in service mode on a ServiceNow MID Server, which provides a direct and secure channel into the Keeper Vault. A guided setup process walks administrators through MID Server configuration, CLI installation, service mode activation, and approval group assignment.
Craig Lurey, CTO and Co-founder of Keeper Security, described the integration as a reflection of the company’s core philosophy around enterprise deployments — meeting organisations within the tools they already use and making security frictionless without making it permissive. He noted that the architecture preserves Keeper’s zero-knowledge security model while enabling real automation at scale.
For enterprise organisations managing sprawling, multivendor IT environments, the Keeper Security Workflow application for ServiceNow represents a meaningful step toward closing the gap between security governance and operational efficiency.
The application is available now on the ServiceNow Store. Additional information and setup documentation can be found at KeeperSecurity.com.