Terry KS The Philippines, 21 AUGUST 2026 – Hexnode, the enterprise software division of Mitsogo, has launched the Hexnode Context Layer, a new intelligence architecture designed to bring agentic artificial intelligence capabilities to unified endpoint management. Integrated directly into Hexnode Genie AI, the company’s conversational interface, the system transforms natural-language requests into executable endpoint actions across enterprise environments.
The new orchestration layer acts as a bridge between the conversational front-end and the underlying platform architecture. When an IT administrator submits a command in plain language, the Context Layer evaluates the intent, references real-time fleet telemetry, and routes the request to specialized agents configured for specific workflows. This streamlined approach allows administrators to manage policy creation, app distribution, device actions, and status tracking without switching between separate management modules.
To execute complex commands, the system coordinates across five dedicated workflow agents: Device Management, User and Group Management, Policy and Configuration, Application Management, and Operational Reporting. These specialized components enable the conversational interface to reason across diverse administrative functions while maintaining enterprise governance by requiring human administrator approval for critical or high-impact actions.
Hexnode founder and Chief Executive Officer Apu Pavithran highlighted that the technology aims to solve operational fragmentation for IT teams overseeing access, compliance, and incident response. Looking ahead, the company plans to expand the Context Layer architecture across its extended detection and response and identity provider solutions to create unified, cross-domain IT automation.