BEST Inc. has deployed eleven advanced Dimensioning, Weighing, and Scanning (DWS) systems at its KUL Hub in Malaysia to enhance operational efficiency and service quality in response to the country’s growing e-commerce market. This investment underscores BEST Inc.’s commitment to innovation and customer satisfaction in Southeast Asia.
30 July 2024 – BEST Inc., a prominent integrated smart supply chain and logistics solutions provider in China and Southeast Asia, proudly announces the deployment of eleven advanced Dimensioning, Weighing, and Scanning (DWS) systems at its largest sorting center in Southeast Asia, located in U10 Shah Alam, Malaysia (KULHUB). This investment, totaling nearly 10 million Malaysian Ringgit, marks a significant milestone for the company.
Gavin Lu, CEO of BEST Inc. Malaysia, officiated the ribbon-cutting ceremony, underscoring the importance of this technological advancement. He emphasized that the introduction of the DWS systems is a strategic initiative aimed at enhancing operational efficiency and service quality in response to Malaysia’s rapidly growing e-commerce market.
“As we continue to invest in cutting-edge technologies, this advanced system will streamline our operations, reduce costs, and provide superior service to our customers. Malaysia is a crucial market for us, and we are committed to supporting its growth with our innovative solutions. The DWS technology exemplifies our dedication to optimizing logistics through automation and precision,” said Gavin.
The DWS machines, which feature top-side code reading capabilities, improve sorting efficiency by scanning parcels from five sides simultaneously. This comprehensive scanning ability captures barcode information, dynamic volume, and weight data from all directions, reducing the requirements for package placement and enhancing identification efficiency. Each DWS can handle 20,000 parcels per hour, contributing to a daily capacity of 500,000 parcels at the KUL Hub.
“The implementation of the DWS machine marks a new era for logistics in Malaysia. By integrating this technology into our operations, we are not only enhancing efficiency but also setting a new standard for the industry. This advancement will enable us to better serve our customers with faster and more accurate parcel processing, ultimately driving customer satisfaction and operational excellence. This is particularly important as Malaysia’s e-commerce market continues to expand rapidly, necessitating more sophisticated and scalable logistics solutions,” added Gavin.
This deployment aligns with BEST Inc.’s broader strategy to strengthen its presence in Southeast Asia, following successful expansions into Vietnam, Thailand, Malaysia, and Singapore. These strategic moves are driven by the company’s commitment to innovation and customer satisfaction, aiming to deliver reliable and efficient logistics services across the region. The DWS system is a testament to BEST Inc.’s dedication to providing high-quality logistics solutions that meet the demands of modern e-commerce and supply chain operations.
