Terry KS A new CPA Australia survey shows Malaysian businesses are quick to adopt AI and data analytics but lack strong cybersecurity integration. Experts warn that without firm digital safeguards, companies risk falling behind amid rising cyber threats.
MALAYSIA, 27 NOVEMBER 2025 – Malaysian companies are accelerating their use of artificial intelligence and data analytics, yet many remain vulnerable due to inadequate cybersecurity practices, according to CPA Australia’s latest Business Technology Survey. While adoption of digital tools is on the rise, the report highlights critical gaps in how businesses protect themselves as cyber risks escalate.
The survey found that 87 per cent of Malaysian businesses now use analytics and data visualisation tools, and 85 per cent have implemented AI in some capacity. However, only 18 per cent have fully integrated cybersecurity into their operational strategies—significantly lower than the global survey average of 28 per cent. Alarmingly, 17 per cent of respondents said their organisations respond to cyber threats only when incidents occur, while 19 per cent are unsure how cybersecurity is managed in their workplace.
“With AI reshaping the business landscape, companies must embed clear digital security processes within their core strategy,” said Priya Terumalay, CPA Australia’s Regional Head for Southeast Asia. She noted that structured prevention is vital as AI-generated scams, deepfake impersonations, and targeted phishing attacks grow more sophisticated.
Despite strong interest in AI, only 11 per cent of Malaysian businesses have deeply integrated these tools into their operations, below the survey average of 16 per cent. Most rely on accessible platforms such as ChatGPT, Microsoft Copilot, and default AI assistants, using them occasionally rather than strategically. Those that have adopted AI more extensively report tangible gains, particularly in productivity, task automation, and employee experience.
Key barriers holding businesses back include high implementation costs, limited digital literacy among senior leaders, and shortages of technology talent. Priya stressed that boards and top management must strengthen their technological capabilities to prevent Malaysia from slipping behind regional competitors.
The findings come as the Malaysian government prepares to table the AI Technology Action Plan 2026–2030, signalling its ambition to position the nation as an AI-driven economy. Against this backdrop, Priya emphasised that although AI is driving rapid transformation, it cannot replace human creativity or judgement.
“As adoption grows, organisations must balance technological advancement with human expertise,” she said. “AI’s true impact is still unfolding, and businesses will need to navigate its risks and opportunities carefully in the years ahead.”