Jan 8, 2014 (Wed): Oracle Corporation, the industry’s leading ICT solutions provider, today introduced Oracle Retail version 14, the enhanced suite of retail solutions, to enable relevant customer engagements across touchpoints, targets assortments, drives improved efficiency from inventory and helps reduce total cost of ownership.
“In the global retail industry, we have seen a shift of capital from building and refurbishing stores to digital commerce and creating new and differentiated customer interactions. Retailers are focused on enabling the whole retail enterprise to deliver commerce anywhere,” said Mike Webster, Senior Vice President and General Manager, Oracle Retail.
New operational and planning processes in Oracle Retail version 14 allow customers to buy, pick-up or return items via any channel and equips retailers to fulfill demand without channel constraints, using built-in functionality that offers efficiencies and profit gains for retailers.
Oracle Retail Connects the Consumer Journey from Mobile to Store to Fulfillment
New features of Oracle Retil Version 14 allows customers to purchase items no matter where inventory resides, with store-level inventory visibility online, real-time inventory lookup for items in another store, support for orders and take-with items in the same transaction and support for returning purchases from any channel.
In addition, it helps retailers take advantage of mobile, Oracle Retail solutions deliver enhanced support for most devices and help mobilize store associates with mobile Point of Service (POS), tablet POS, assisted selling tools and better visibility to promotions, merchandising and store dashboards.
New analytics and visualizations included with the latest release will also help to answer retailers’ most commonly asked questions, such as “Where are my most beneficial customers located and shopping, and what are their top purchases?”
“Oracle Retail version 14 is our largest release in terms of functionality and manpower invested in development. This release aligns with the industry investments, has a sharp focus on quality and lowers the total cost of ownership for retailers. It further differentiates Oracle when the retailer is choosing a point solution and in situations where the retailer is transforming multiple business operations to enable a more effective customer experience,” said Webster.
Oracle Retail version 14 connects more of the day-to-day supply chain operations to help maximize efficiency and accuracy of store picking, store inventory processes, warehouse management and merchandising.