Customer Experience (CX) Technology Sets A New Baseline But Still Struggles To Satisfy Many, Finds NTT’s Latest CX Research
Sep23

Customer Experience (CX) Technology Sets A New Baseline But Still Struggles To Satisfy Many, Finds NTT’s Latest CX Research

 NTT Ltd. today releases the 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), its highly influential annual survey assessing the global state of play for CX. Now in its 24th year, the latest GCXBR arrives at an important juncture to help organizations calibrate their rapid adoption of CX technology, revealing a significant gap in perceptions between organizations and consumers. This year, NTT...

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Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia
Sep23

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia

 Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. In VMware’s Digital Frontiers 3.0 Study, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly...

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Kaspersky Releases Its First Transparency Report
Sep22

Kaspersky Releases Its First Transparency Report

 Thanks to the growing importance of technology in modern life, demand for greater transparency of the software we use is also growing, including security solutions. To address this demand, Kaspersky has issued its first transparency report, Law enforcement and government requests report, to help its users understand how the company responds to such requests and its approach to users’ data security and privacy. As the number of...

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APAC Banks Lagging Behind In Digital Transformation, Two In Three Expect To Lose Market Share
Sep22

APAC Banks Lagging Behind In Digital Transformation, Two In Three Expect To Lose Market Share

 Two in three (67%) banks believe they will lose market share within two years if they fail to digitally transform, according to a new report from cloud banking platform Mambu and The Financial Times Focus (FT Focus). The ‘Evolve or be extinct’ report was conducted by FT Focus and surveyed over 500 senior banking executives globally to gain insights into their perception of the banking industry, now and in the future. The results...

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PUBG Mobile Update Brings New Gameplay Mode, Flower Menace
Sep21

PUBG Mobile Update Brings New Gameplay Mode, Flower Menace

 PUBG MOBILE Version 1.6 update has arrived and it features the all new gameplay mode Flora Menace together with the return of the best of PUBG MOBILE game modes. The Version 1.6 update comes with new and exciting collaborations with KartRider Rush+ and the upcoming star-studded blockbuster DUNE. Experience an alien plant invasion, spaceship battles and a new combat supply drop system In Flora Menace game mode, Alien Yarilo...

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Asia Pacific And Japan Financial Services Organizations In Hit By Ransomware Face More Than US$2.62 Million In Recovery Costs, Sophos Survey Shows
Sep21

Asia Pacific And Japan Financial Services Organizations In Hit By Ransomware Face More Than US$2.62 Million In Recovery Costs, Sophos Survey Shows

 Sophos, a global leader in next-generation cybersecurity, today announced findings from its survey report, “The State of Ransomware in Financial Services 2021,” that show how mid-sized financial services organizations in Asia Pacific and Japan (APJ) spent more US$2.62 million on average recovering from a ransomware attack. This figure exceeds the global cross-sector average of US$1.85 million even though the results also show...

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Signature Market Empowers Women To Be A UNIQUECORN
Sep21

Signature Market Empowers Women To Be A UNIQUECORN

 Malaysia FMCG Direct-to-Consumer (DTC) brand Signature Market is spreading its Corporate Social Responsibility (CSR) campaign known as “Be A Uniquecorn: Embrace Your Uniqueness, Be Your Own Unicorn” to the local community in support of the Breast Cancer Awareness Month. Signature Market is collaborating with the Breast Cancer Welfare Association Malaysia (BCWA) and leading lifestyle brands. The social stigma associated with...

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SES Unveils Second-Generation NGSO Constellation to Deliver Scalable Connectivity Services to Enterprises and Governments
Sep21

SES Unveils Second-Generation NGSO Constellation to Deliver Scalable Connectivity Services to Enterprises and Governments

 SES, the leading global satellite-enabled content connectivity solutions provider, unveiled its O3b mPOWER constellation of 11 satellites together with its manufacturing partner, Boeing, at Boeing’s satellite facility in El Segundo, California. SES’s next-generation non-geostationary satellite orbit (NGSO) constellation, operating in Medium Earth Orbit (MEO), is capable of delivering multi-gigabit connectivity services to a...

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Backbone Of The Business: Amid The Pandemic, 43% Of SMB Leaders Chose To Keep People Working At Any Cost
Sep10

Backbone Of The Business: Amid The Pandemic, 43% Of SMB Leaders Chose To Keep People Working At Any Cost

 A recent Kaspersky survey on the challenges facing small and medium businesses at the beginning of the pandemic reveals preserving jobs was the top priority for almost half of organizations globally (43%). However, the most prioritized challenge was the introduction of new technologies to ensure the smooth running of business under these new circumstances (53%). Studies show that business performance is directly impacted by...

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Conti Ransomware and ProxyShell: The Perfect Storm for Cyberattack
Sep09

Conti Ransomware and ProxyShell: The Perfect Storm for Cyberattack

 According to Sophos threat researchers, Conti ransomware is incredibly active right now, due to the dissolution of DarkSide, REvil and Avaddon, three groups that operated under a Ransomware-as-a-Service (RaaS) business model. Affiliates of these now shuttered gangs are looking for a new operator, which Sophos suspects is Conti, due to the recent high levels of activity the company’s threat researchers have seen. Another “high...

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