Contact Centres in Asia Pacific at the Tip of the AI Iceberg
Jun21

Contact Centres in Asia Pacific at the Tip of the AI Iceberg

 Over the years, conversational artificial intelligence (AI) has been recognised as a key component of digitalization, as many businesses strive to streamline their operations while delivering new and transformative experiences for their audiences. Conversational AI helps contact centres in many forms – from powering intelligent virtual assistants (IVAs), analysing calls in real-time to summarising calls for agents. The short...

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64% Of Employees Who Argued With The IT Department About Updates Were Allowed To Use Their Current Versions
Jun21

64% Of Employees Who Argued With The IT Department About Updates Were Allowed To Use Their Current Versions

 23% of employees have previously had a dispute with IT staff about the importance or frequency of updating their work devices. Surprisingly, IT teams tend to agree with such demands and let two-thirds (64%) of staff skip installing updates on certain software or OS at all. This was revealed in a study commissioned by Kaspersky to explore workers’ attitudes and habits toward updates. Updates not only bring new functionality and...

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PUBG Mobile Partners with LINE Friends
Jun21

PUBG Mobile Partners with LINE Friends

 PUBG MOBILE, one of the world’s most popular mobile games, is pleased to announce its official partnership with one of the world’s fastest growing global character brands, LINE FRIENDS. The partnership will introduce the globally well-known iconic characters of LINE FRIENDS into the game, such as BROWN, CONY and SALLY in the form of limited-time themed items. Starting from June 18th to July 14th, PUBG MOBILE players will have...

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Kaspersky and BSSN Team Up to Develop Indonesia’s Cybersecurity Capability Amidst Rapid Digitalisation
Jun16

Kaspersky and BSSN Team Up to Develop Indonesia’s Cybersecurity Capability Amidst Rapid Digitalisation

Global cybersecurity company Kaspersky and Badan Siber dan Sandi Negara (BSSN), the Cyber and Crypto Agency of Indonesia, recently signed a Memorandum of Understanding (MoU) in line with their shared goal of beefing up the cybersecurity capability of the country. Amidst Indonesia’s accelerated digitalization, the agreement aims to further enhance capacity development and institution building on cybersecurity within the government...

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NTT declared a leader in IDC MarketScape: Asia/Pacific Cloud Security Services 2021 Vendor Assessment
Jun16

NTT declared a leader in IDC MarketScape: Asia/Pacific Cloud Security Services 2021 Vendor Assessment

 NTT Ltd has been recognized as a Leader in the IDC Marketscape: Asia/Pacific Cloud Security Services 2021 Vendor Assessment (doc # AP47097721, June 2021). The report reflects positively on the technical expertise, knowledge, and capabilities of NTT’s cloud and security professionals, along with its well-developed client experience strategy. The report, which evaluated NTT along with 13 CSS providers, noted that NTT’s...

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35% of Adults Argue with Family Members about Updating
Jun14

35% of Adults Argue with Family Members about Updating

 A global survey conducted by Kaspersky, exploring users’ attitudes to updating devices, has found that the activity has become a family affair. According to the research, more than half of respondents who have family (62%), agree that children and elderly relatives need help with updating devices. Additionally, updates can affect relationships at home, with 35% of people admitting to having disputes about it with family members....

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BOXO Pledges to Donate 10% of Profit to SPCA Selangor SFS Efforts
Jun14

BOXO Pledges to Donate 10% of Profit to SPCA Selangor SFS Efforts

 Calling all animal lovers, Malaysian homegrown e-commerce boxer shorts brand, BOXO, is calling upon animal lovers to support its Stray-Free Selangor efforts. In order to play its part in the campaign, BOXO will be donating 10% of profits from sales of its newly developed boxer shorts, the Yellow Charity Boney to Society’s Prevention of Cruelty towards Animal Selangor (SPCA Selangor). The donations will be used to fund SPCA...

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PUBG Mobile Features New traverse-Insectoid  Mode
Jun14

PUBG Mobile Features New traverse-Insectoid Mode

 PUBG MOBILE launched a new Traverse-Insectoid game mode by adding an all-new battle royale experience to the game. With unlimited homing missiles, Insectoid players will battle each other in fast-paced, with explosives and in microscopic fights while trying to avoid the dangerous pans of full-sized players. Traverse – Insectoid is a limited-time mode and will be available in PUBG Mobile until July 5. The Traverse-Insectoid mode...

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eFX Introduces AI-Powered eKYC Solution to Helps Companies Combat Frauds and Money Laundering Activities
Jun11

eFX Introduces AI-Powered eKYC Solution to Helps Companies Combat Frauds and Money Laundering Activities

 e-FX Sdn. Bhd. or eFX has introduced eFX iD, a Know Your Customer (KYC) and Anti-Money Laundering (AML) automation solution for legal compliance and fraud prevention, that allows companies to satisfy the requirements of the regulatory authorities. This artificial intelligence powered identity verification platform also can provide compliance team with powerful tools and perform smooth customer onboarding. To deliver ongoing AML...

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VMware Secures Foundations of Southeast Asia’s Digital Infrastructure and Anywhere Workforce
Jun10

VMware Secures Foundations of Southeast Asia’s Digital Infrastructure and Anywhere Workforce

 Leading organizations in Southeast Asia have responded, adapted and accelerated their digital transformation efforts in the past year as they pivoted to the sudden remote environment. However, the sprint toward digital transformation has quickly expanded the threat landscape and attackers have seized the opportunity to exploit these the new vulnerabilities. To address this changing threat landscape, VMware, Inc. announced...

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