Covid-19 Accelerates Demand For Digital Interactions In Asia Pacific, Yet Less Than 1 In 5 Consumers Experience CX That Exceeds Expectations
CINNOX, a pioneering total customer and employee experience SaaS platform that offers intelligent omnichannel engagement and analytics solutions, has announced the findings of a Forrester Opportunity Snapshot called Infuse Digital Experiences with the Right Dose of Human Touch. The study, conducted by Forrester Consulting on behalf of CINNOX, reveals that although Customer Experience (CX) is becoming more imperative for competitive...
Social Media Users In SEA Seek ‘One-Sided’ Relationships To Escape Lockdown Reality, Kaspersky Research Finds
A global study of more than 15,000 people in 25 countries from security firm Kaspersky finds that just under half (47%) of social media users believe the influencers they follow provide them with ‘an escape from reality’. The numbers are relatively higher in SEA, the region first hit by the pandemic beyond China back in 2020. For instance, more than three in five (61%) of the Southeast Asian respondents admitted that influencers help...
Cloud Saas Fintechs Mambu and Rich Data Co Partner To Support AI Innovation For Lenders
Mambu, the market leading cloud-native SaaS banking platform, combined with Rich Data Corporation’s (RDC) cutting edge AI-powered decisioning SaaS platform, is set to enable innovative credit solutions in the local financial services sector. Today’s borrowers have a strong appetite to consume credit in new and different ways, with an ideological shift towards credit products that are flexible, diverse, and needs-based. The challenge...
Experience Utter Chaos With The Free Fire X Venom: Let There Be Carnage Exclusive In-Game Event From Today
Garena’s first-ever movie collaboration with Venom: Let There Be Carnage will see fans across the world experience chaos like never before. From 11 to 24 October, Free Fire players can descend into devious lawlessness in the Free Fire x Venom: Let There Be Carnage exclusive event, with the chance to take part in new, exciting missions and snag in-game items and collectibles. Additional peak day in-game events also await players on 16...
Free Fire Asia Championships 2021 and EMEA Cup 2021 to take place online in November 2021
Garena announced two fully-virtual tournaments lined up for Free Fire for November 2021 – the Free Fire Asia Championships (FFAC) 2021 and EMEA (Europe, Middle East, and Africa) Cup 2021. Fans of Free Fire around the world can anticipate an intense display of battles come November, with more local teams vying for two coveted crowns. FFAC 2021 and EMEA Cup 2021 will allow teams from Asia and EMEA the chance to compete for regional...
Sophos Accelerates Growth of MSP Connect
Sophos, a global leader in next-generation cybersecurity, today announced accelerated worldwide growth of MSP Connect, Sophos’ award-winning program to help managed service providers (MSPs) increase customer management efficiencies, unlock new business opportunities and boost revenue. The growth is fueled by the increased demand for Sophos’ next-generation cybersecurity solutions and services that protect against ransomware and other...
Perks And Mastercard Bring Relief To Malaysians With Innovative Vehicle Insurance Plan
A new collaboration between PERKS by AXXESS and Mastercard is poised to extend the protection of Malaysian motorists and their families during this economically difficult Covid-19 period. As part of a Memorandum of Understanding (MoU) signed between both parties, motorists will receive added insurance coverage in the form of complimentary Personal Accident insurance worth up to RM500,000, valid for between one to 12-months when they...
Kaspersky Endpoint Security Cloud Ensures 100% Protection From Ransomware, Confirmed AV-TEST
For the last several years, ransomware has grown into an industry with plenty of malware families, dedicated criminal gangs and attacks-as-a-service. In Q2 2021 alone, 3,905 new ransomware modifications appeared in the wild, while 97,451 users were attacked globally, about 6.000 more than in the previous quarter, according to Kaspersky’s research. When getting to a system, such an attack spreads quickly from one machine to another,...
Sirius TV Partners with SES to Broadcast TV Channels across Malaysia
Sirius TV, a brand of Smart Digital International Sdn Bhd – the 2nd DTH (Direct-to-Home) operator in Malaysia – has signed a multi-year contract with SES, the leading global content connectivity solutions provider, to deliver a new bouquet of satellite TV channels across Malaysia. The Sirius Basic subscription package launched last Friday with 13 initial channels, five of which are broadcast in HD. The Sirius TV offering is available...
